Spa Etiquette

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Aloha! 

In Hawai’i, “aloha” is more than a greeting. It means to connect to the presence of Breath, Compassion, and Light.

We would like to thank you for choosing Aloha Wellness for your relaxation and healing. We share the Spirit of Aloha with every person we touch here.

For many of you this may be your first time receiving a massage or energy work, therefore below we have laid out some basic spa etiquette. For those returning to massage therapy or energy work, we hope you find these reminders helpful. 

1. Be on time to your scheduled appointments. Our massage therapists see multiple clients throughout the day. To ensure that you receive your full scheduled massage and receive the best care possible it is best to arrive a few minutes early. This allows time for using the restroom and filling out new client paperwork. 

2. Ask questions. If this is your first time getting a massage or energy work, or it has been a while since your last healing session, do not hesitate to ask one of our massage therapists or healers if you have any questions or concerns about what the massage/healing session will entail. 

3. Undress to your comfort level during the massage. At Aloha, we want to you to feel as comfortable as possible. Your massage therapist will leave the room while you disrobe. While it is common to completely undress, do not feel that you are required to do so. Nevertheless, don’t worry about being too exposed, because during the massage your body will be completely covered, except for the area being worked at the time. All of our healers are certified, professionally trained and are always focused on draping your body for privacy. 

4. Speak up for yourself during the massage. The massage is meant for your relaxation and well-being. If at any point during the massage something is too painful or uncomfortable, advocate for yourself by communicating with your massage therapist and asking for something different. You can always ask for firmer pressure, but please remember that deep tissue is more costly because it is much more strenuous on our bodies. This also applies to the comfort of the room and temperature of the massage table. Let us know if we can make your experience more enjoyable.

5. Gratitude=Gratuity. Tipping is not expected, but always greatly appreciated. If you truly enjoyed your healing session and massage therapist it is a good idea to add gratuity to your final payment. It is customary to tip 15-20% for spa and wellness centers. Please also keep in mind that our healers do not work 40 hours a week. A common week for massage therapist and energy healers is 25 contact hours, which equates to at least 50 hours of work once recovery time and necessary workouts are calculated into our schedules. 

6. What is Energy Work? Energy work is balancing of the body while the healer places their hands on or near the body. During energy work, you may remain clothed.

We sincerely hope you enjoy your time here at Aloha Wellness.  Mahalo! (Thank you!)